Reference

Legal Terms That Govern Your Account

These terms set out how bz99 operates your account, handles your data, and manages access across supported regions in Pakistan. Availability depends on local law and applies only where permitted — read through before you open an account so there are no surprises later.

Pakistan-eligible regions onlyAccount data protectionJazzCash, Easypaisa, Raast wallet termsContact rights includedGoverned by applicable law
bz99 Legal Terms That Govern Your Account
DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Information

Your account data and payment records are handled with clear retention and access controls. If you want to know what we hold or request a correction, the account settings panel is where you start — no need to go through a third party.

Data Retention

Account and transaction records, including JazzCash, Easypaisa, and Raast payment logs, are kept for the period required by applicable policy and then securely deleted.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember display settings. No third-party advertising cookies are placed without your consent.

Account Security

Login uses OTP verification tied to your registered mobile number. Any change to your account credentials triggers a re-verification step before the change goes through.

Your Access Rights

You may request a copy of your account data, ask us to correct inaccurate records, or close your account at any time through the settings panel or via email support.

POLICY CONTACT PATHS

Reach Us About Legal or Account Questions

If you have a question about these terms, want to request a data review, or need to flag an account issue, our support team handles policy queries directly. You can also use these channels to ask how JazzCash, Easypaisa, or Raast transactions appear on your account record.

Live Chat Start a chat from the account screen. Policy and wallet transaction queries are handled in the same session — no separate ticket needed for legal questions.
Email Support Write to our support address for detailed policy queries, data requests, or account closure requests. We respond to documented legal queries in writing.
Account Help Section Log in, head to account settings, and select Help to find policy documents, data request forms, and wallet transaction history in one place.

Common Questions About bz99 Legal Policy

These are the questions we get most often about account terms, data rights, and how policy applies to wallet-based accounts in Pakistan.

Access depends on local law and is available only where such services are permitted. Confirm your eligibility under local law before opening an account.

We hold the registration details you provided, your login history, and transaction records for JazzCash, Easypaisa, or Raast deposits and withdrawals linked to your wallet.

Log in, go to account settings and select the data request option, or send a written request via email support. We handle documented requests within a reasonable period.

Yes. Submit a closure request through account settings or email support. We will delete personal data after the retention period required under applicable policy has passed.

We coordinate with the relevant payment network on disputed transactions. Keep your wallet reference number — that is the key document for any payment dispute we raise.

Yes. We notify you before material changes take effect. Continuing to use your account after that notice counts as acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.